Introduction
DDL Solutions values your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and dispatch services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Name, phone number, and email address
- Company or business information
- Trucking authority and insurance details
- Billing and payment information
- Communication records and dispatch details
- Website usage and technical data
Information may be collected when you contact us, submit forms, request dispatch services, or communicate with our team.
How We Use Your Information
DDL Solutions may use collected information to:
- Provide dispatch and logistics coordination services
- Communicate regarding loads, brokers, and freight opportunities
- Process payments and service agreements
- Improve website performance and customer experience
- Respond to inquiries and customer support requests
- Maintain business records and legal compliance
We only use information necessary to provide and improve our services.
Information Sharing
DDL Solutions does not sell, rent, or trade personal information to third parties.
Information may only be shared when necessary for dispatch operations, including communication with freight brokers, shippers, factoring companies, or service providers involved in load coordination and transportation support.
We may also disclose information if required by law or legal process.
Data Protection
We implement reasonable security measures to protect your information against unauthorized access, misuse, or disclosure. While we strive to protect all data, no online transmission or storage system can be guaranteed as completely secure.
Cookies & Website Usage
Our website may use cookies and analytics tools to improve user experience, monitor website traffic, and understand visitor interactions. Cookies help us optimize website functionality and performance.
Users may disable cookies through their browser settings if preferred.
Third-Party Links
Our website may contain links to third-party websites or services. DDL Solutions is not responsible for the privacy practices, content, or policies of external websites.
Communication Consent
By contacting DDL Solutions or submitting information through our website, you consent to receive communication related to dispatch services, freight opportunities, operational updates, and customer support.
Data Retention
We may retain business and communication records as necessary for operational, legal, accounting, or compliance purposes.
Children’s Privacy
DDL Solutions services are intended for business and professional use only. We do not knowingly collect personal information from individuals under the age of 18.
Changes to Privacy Policy
DDL Solutions reserves the right to update or modify this Privacy Policy at any time. Continued use of our website or services after updates constitutes acceptance of the revised policy.
Contact Information
DDL Solutions
Ashburn, Virginia, USA
📞 +1 240-351-4843
📧 drivendispatch26@gmail.com